TransViet Cargo is an international air cargo General Sales Agent (GSA), operating in Ho Chi Minh City, Da Nang, and Hanoi.

We are looking for an experienced Sales Executive to join our Hanoi team and drive business growth across the Northern Vietnam market.

🎯 JOB PURPOSE

• Drive revenue growth in line with assigned business strategies and targets.
• Manage customer relationships to ensure high customer satisfaction and retention.
• Identify and develop new business opportunities to expand revenue.
• Manage sales information, reporting, and cross-functional coordination.

💼 KEY RESPONSIBILITIES

1. Business Development – 50%

• Identify and approach new customers, including freight forwarders, agents, and direct customers, to generate new business.
• Develop and execute weekly, monthly, and quarterly sales plans in line with assigned targets.
• Advise customers on flight routes and services, provide quotations, and prepare service agreements.

2. Customer Relationship Management – 20%

• Maintain and develop strong relationships with existing customers.
• Coordinate with relevant departments to resolve issues arising during the cargo transportation process.
• Proactively address customer needs and ensure effective solutions to achieve high service quality and customer satisfaction.

3. Operations & Market Intelligence – 20%

• Keep updated on policies, schedules, and commercial information from airline partners.
• Monitor market trends and conduct competitor analysis.
• Ensure accurate and timely reporting of sales volume and revenue.

4. Technology & AI Application – 10%

• Effectively utilize AI tools such as ChatGPT, Claude, and Gemini to optimize content preparation, data analysis, and customer engagement.
• Apply technology to improve sales productivity and work efficiency.

📌 REQUIREMENTS

Experience & Skills

• Minimum 2 years of Sales experience.
• Strong communication, negotiation, and presentation skills.
• Good command of English — IELTS 6.5+ or equivalent.
• Chinese proficiency is an advantage.
• Proficient in AI tools and Microsoft Office.
• Strong analytical thinking and the ability to adapt to a dynamic working environment.

Personal Qualities

• Proactive, disciplined, and customer-oriented.
• Willing to travel for business when required.

🌟 WHY JOIN TRANSVIET CARGO?

✈️ Industry Exposure
Work directly with international airlines and expand your professional network in the air cargo industry.

💰 Attractive Income
Competitive base salary + performance-based sales incentives.

📈 Career Development
Professional training in air cargo and a clear career development path.

🤝 Company Culture
Annual company trips, team-building activities, and a collaborative working environment.

📍 WORK LOCATION

Hanoi Office (HAN)
No. 9 Dao Duy Anh Street, Kim Lien Ward (former Dong Da District), Hanoi, Vietnam.

📩 HOW TO APPLY

Please send your CV to: admin.han@transviet.com

Email subject: Application – Sales Executive HAN_[Full Name]

📞 Contact: Ms. Thu Huyen – 0989 669 661